Unlock (unfreeze, unblock) a credit card

Unlocking a card allows transactions to resume immediately using that card.

Who can use this feature

  • Owner (can unlock any card)
  • Admin (can unlock any card)
  • Member (can only unlock their cards)

Step-by-Step guide

  1. Go to the Cards section (left menu navigation).
  2. Find the card you want to unlock and click on it.
  3. On the Card Details page, click the  Unlock Card button.
  4. Confirm the action by clicking Unlock Card when prompted.

Related help article

🚨Fraud, lost or stolen card

Lock (freeze, block) a credit card