Lock (freeze, block) a credit card

Locking a card stops all new transactions on that card right away, preventing unauthorized charges.

Who can use this feature

  • Owner (can lock any card)
  • Admin (can lock any card)
  • Member (Can lock only their cards)

Step-by-Step guide

  1. Go to the Cards section (left menu navigation).
  2. Find the card you want to lock and click on it.
  3. On the Card Details page, click the  Lock Card button.
  4. Confirm the action by clicking Lock Card when prompted.

Related help article

🚨Fraud, lost or stolen card

Unlock (unfreeze, unblock) a credit card