Redeem rewards for travel

Use your Rewards to book flights, hotels, car rentals, or activities for your next trip.

Who can use this feature

Go to the Rewards section (left menu navigation).
Click on the Travel tile. You’ll be redirected to our travel booking partner, Switchfly.

We’ve partnered with Switchfly, a trusted travel technology provider since 2003, to power your travel redemptions. Here’s what you need to know:

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Can I book same-day flights, hotels, rentals, or bundles?

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Will my elite or member status be recognized?

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Will I get elite or member benefits at the counter?

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Will my reservations show up in my loyalty account or app?

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If my hotel reservation is canceled or I have an issue, who should I contact?

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How long do refunds take?

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If my flight is canceled or I have an issue, should I contact the airline or Switchfly?

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How are refunds handled for canceled or refundable flights?

Need help with a booking? Contact Switchfly:

📞 1-202-753-6614

Monday to Friday, 8:00 AM - 8:00 PM Eastern Time (ET)

Emergency Support is available 24 hours a day, 7 days a week. Please call the number above and select option 2.