Redeem points for travel

Use your Reward Points to book flights, hotels, car rentals, or activities for your next trip.

Who can use this feature

Owner
Admin

Step-by-Step guide

Go to the Reward Points section (left menu navigation).
Click on the Travel tile. You’ll be redirected to our travel booking partner, Switchfly.

Frequently asked questions

We’ve partnered with Switchfly to bring you travel redemption powered by an experienced provider in the industry since 2003. Here’s what you need to know:

Loyalty status and recognition

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Will my elite or member status be recognized?

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Will I get elite or member benefits at the counter?

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Will my reservations show up in my loyalty account or app?

Hotel cancellations and refunds

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If my hotel reservation is canceled or I have an issue, who should I contact?

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How long do refunds take?

Flight cancellations and refunds

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If my flight is canceled or I have an issue, should I contact the airline or Switchfly?

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How are refunds handled for canceled or refundable flights?

Need help with a booking? Contact Switchfly:

📞 1-202-753-6614

✉️ experiences@switchfly.com

Monday to Friday, 8:00 AM - 8:00 PM Eastern Time (ET)